Parent Dashboard

Everything You Need to Know About Managing Your Cyber Dive Account and Aqua One Purchase

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How can I update the phone number linked to my Cyber Dive account?

How do I change my child’s phone number on the Aqua One device?

Can I Change My Child’s Phone Number?

Can I select or customize the phone number for my child’s Aqua One?

Can I Choose the Phone Number Associated with My Child's Aqua One?

Manage numbers associated with your child’s device or your Cyber Dive account.

Phone Numbers & Account Info

How do I request deletion of my personal data from Cyber Dive’s system?

How can my personal data be removed from Cyber Dive's database?

Can Cyber Dive see or access my child’s camera through Aqua One?

Does Cyber Dive Have Access to My Child’s Camera?

Does Cyber Dive view or store the photos flagged by the Nudity Prevention system?

Can Cyber Dive See the Photos My Child Takes for the Nudity Prevention Feature?

What steps does Cyber Dive take to secure my child’s data and privacy?

How Does Cyber Dive Protect My Family’s Data and Privacy?

Understand how Cyber Dive protects and handles your data.

Privacy & Data Management

What should I do if my Aqua One was delivered to the wrong address?

My device was shipped to the wrong address. How can I correct this?

How can I track my Aqua One order or check its shipping status?

Where Is My Order?

Where can I purchase cases or accessories for the Aqua One phone?

Where I Can I Buy An Aqua One Phone Case?

Track your order and resolve shipping issues.

Orders, Shipping & Delivery

How much time does it take to activate and set up Aqua One for my child?

How Long Does It Take to Set Up the Aqua One?

How can I fix storage space issues on the Aqua One device?

What should I do if the device doesn’t have enough storage space?

Get started smoothly and handle device storage.

Setup & Device Management

What kind of warranty does Cyber Dive offer for Aqua One phones?

What is Cyber Dive’s Warranty Policy?

How do I file a warranty claim for an Aqua One phone?

How does the 30-day satisfaction guarantee for Aqua One work?

Our 30-Day Satisfaction Guarantee

Understand your product protection and satisfaction options.

 Warranty & Satisfaction Guarantee

Find answers and get help from Intercom Support and Community Experts

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