Parent Dashboard

Everything you need to manage your Cyber Dive account — phone numbers, order tracking, shipping, device setup, data deletion, warranty, and the 30-day satisfaction guarantee.

Managing Your Cyber Dive Account & Purchase

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To update the phone number linked to your Cyber Dive account, go to Settings in your Parent Dashboard, tap Update Profile, and select Update Phone Number.

Update Your Account Phone Number

Yes — you can choose or change your child's Aqua One phone number by working directly with your network provider to transfer an existing number or set up a new…

Can I Change My Child’s Phone Number?

You can pick your child's Aqua One phone number by working with your network provider to transfer an existing number or set up a brand-new one.

Can I Pick My Child's Phone Number?

Manage numbers associated with your child’s device or your Cyber Dive account.

Phone Numbers & Account Info

To permanently delete your data from Cyber Dive, go to Settings in the Parent Dashboard, tap Update Profile, and select Delete Account. This action cannot be undone.

How to Remove Your Data from Cyber Dive

Cyber Dive does not have access to your child's camera. The Nudity Prevention feature processes images entirely on-device. No footage is ever sent to Cyber Dive.

Can Cyber Dive Access the Camera?

No — Cyber Dive cannot see the photos scanned by the Nudity Prevention feature. Detection happens entirely on-device and no images are transmitted to Cyber Dive's servers.

Can Cyber Dive See Nudity Prevention Photos?

Cyber Dive uses encrypted, air-gapped servers and never shares your family's data with outside parties. Here's a full breakdown of how your privacy is protected.

How Cyber Dive Protects Your Privacy

Understand how Cyber Dive protects and handles your data.

Privacy & Data Management

If your Aqua One was delivered to the wrong address, contact Cyber Dive Customer Care immediately to correct it before your order travels further.

My Aqua One Was Shipped to the Wrong Address

Track your Aqua One shipment using the tracking number in your shipping confirmation email. Orders ship within 7–10 business days — here's what to expect.

Where Is My Order?

Find out where to buy a phone case or screen protector for your Aqua One — it fits the Google Pixel 9, available at Google Store, Amazon, Best Buy, and…

Where Can I Buy An Aqua One Phone Case?

Track your order and resolve shipping issues.

Orders, Shipping & Delivery

Setting up your Aqua One takes just minutes — follow our step-by-step video guide to connect the phone and link it to your Parent Dashboard without any hassle.

How Long Does Aqua One Setup Take?

Get started smoothly and handle device storage.

Setup & Device Management

Cyber Dive's Lifetime Warranty covers hardware defects, cracked screens, and more. See exactly what's covered, what's not, and how to get your device repaired or replaced.

What is Cyber Dive’s Warranty Policy?

Aqua One has a defect on your device? Here's how to file a warranty claim step by step and what to expect during the review and resolution process.

How to File an Aqua One Warranty Claim

Not happy with your Aqua One? Return it within 30 days in original condition for a full refund. Learn how the process works, what's covered, and how to request a…

Our 30-Day Satisfaction Guarantee

Understand your product protection and satisfaction options.

 Warranty & Satisfaction Guarantee

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