Setting up the Aqua One is designed to be quick and simple. Most parents complete the full setup process — from turning on the device to seeing their child's activity in the Parent Dashboard — in under 30 minutes.
What does the setup process involve?
Setup has a few key steps:
Power on the Aqua One and follow the initial Android setup prompts (language, Wi-Fi, Google account).
Insert your SIM card or configure an eSIM through your carrier if you want cellular connectivity. Continuing with just a WiFi connection is perfectly fine!
Connect the device to your Parent Dashboard by entering the 5-digit code shown on the Aqua One into your dashboard at app.cyberdive.co.
Complete the Google Family Link setup (optional but recommended for additional controls like screen time limits and app restrictions).
Is there a setup guide I can follow?
Yes — we've created a detailed step-by-step setup guide with a how-to video that walks you through the entire process. Whether you're a first-time smartphone parent or a seasoned tech user, the guide is designed to make setup as smooth and stress-free as possible.
What if I run into issues during setup?
Our Customer Care team is available through the live chat on your Parent Dashboard and is happy to walk you through any part of the setup process. You can also reach out via the chatbot on cyberdive.co for quick answers.