If you’ve deactivated your Aqua One device and want to reinstall Cyber Dive’s monitoring services, follow these steps:
1. Reset the Aqua One Device
On the Aqua One device, go to Settings > System > Reset Options > Erase all data (factory reset).
Confirm the reset process to return the device to its factory settings.
2. Create a New Parent Dashboard Account
You’ll need to onboard the device onto a new Parent Dashboard account.
Follow these steps to connect the Aqua One device.
If you need further guidance during setup, our support team is ready to assist!