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How Do I Deactivate my Account?

What’s the process to deactivate or close my Cyber Dive account?

Updated over a month ago

If you would like to remove our monitoring features, follow these steps below!

  • Head to your Parent Dashboard and go to Settings.

  • Tap on Manage Devices and select the option to Deactivate Aqua One.

  • Follow the on-screen prompts to complete the deactivation process.

Once this is done, the Aqua One device will be reset to function as a normal device, and all monitoring services will be removed. If you would ever like to reactivate your Aqua One's monitoring features, you can follow these instructions!

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